Watford BID news

Service Excellence winnners celebrate success

The winners of the 2017 Watford BID Service Excellence Awards have been announced this evening, during a ceremony held at Watford Colosseum.

The awards, sponsored by Murrill Construction and the Watford Observer, cover the main business sectors operating in the town centre and celebrate those organisations that offer excellent service to their customers.

An individual, employed within a town centre business, was also awarded with the prize of being the Watford BID Excellent Employee 2017.

Kwame Tefe, Chair of Watford BID said: The Watford BID Service Excellence Awards honour the businesses in the town centre that exemplify excellence in their approach to customer service. We are proud of those that do it well and they deserve public recognition.

“It’s the first year we have run the Awards and our fifteen award categories were keenly fought via a public vote - we saw some outstanding competition. All our winners have shown they are among the best in their sector and delivering what their customers value most. They should be immensely proud of what they have achieved.”

"We would like to thank all our sponsors for making the Awards possible: Watford Observer, Murrill Construction, Veolia, Kier, Bookers Wholesale, Watford FC, Fast Signs, Think About It Films, Penknife Integrated Marketing and Laing O’Rourke.”

Winners were selected by public vote, with an additional assessment by Watford Borough Council’s licensing department for those businesses entering the Bar, Pub, Club and Live Music categories.

The full list of winners

WINNER EXCELLENT EMPLOYEE 2017: MATT CAYLOR, JURY’S INN
Matt joined Jury’s Inn seven years ago, after a very difficult period of his life. Staff at Jury’s warmed to him immediately and saw his cheerful personality as an asset to the company. He moved from being a pot washer to a conference and event porter, where he receives consistent praise from customers and fellow colleagues for his ‘work ethic’, his ‘infectious smile’, his ‘willingness to help others’ and his ‘professionalism’.

WINNER OF THE SECTOR AWARDS
Bank & Building Society: Halifax, 23-27 High Street
Bar: Faborjé, 46 The Parade
Café & Coffee Shop: Ocean Bells, 133 High Street
Community & Voluntary: Peace Hospice Care, Peace Drive
Estate Agent: Proffitt & Holt, 141 The Parade
Hair & Beauty: Hair Connections by Andrea of Wembley, 1 Market Street
Health & Professional Care: Boots, intu Centre
Leisure: Everyone Active, Watford Central Leisure Centre
Live Music Venue: The Horns, 1 Hempstead Road
Night Club: Reflex, 66-70 The Parade
Pub: The Moon Under Water, 44 High Street
Restaurant & Hotel: Barracuda, 45 The Parade
Retailer (independent): The Phone Depot, 24-26 Market Street
Retailer (national): John Lewis, intu Centre
Take-away & Fast Food: Shakeaway, 135 High Street

View photos from the event here.