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Improvement District (BID) Ltd
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Bid Service Excellence Awards announced for 2019


The annual awards which recognise and award BID businesses in Watford town centre for their exceptional customer and client service are now open for 2019 award entries.

Sponsored by Murrill Construction and Watford Observer, the Service Excellence Awards cover 16 categories across the main business sectors operating in the town centre area. There is also an Excellent Employee award and new for this year, an award for Security and Door Staff.

Businesses in the BID area are encouraged to enter the Watford BID Service Excellence Award by midnight Sunday 14 October 2018. Entry forms are being emailed and delivered to businesses and can also be downloaded via the BID website: www.watfordbid.co.uk/excellence-awards.

A judging panel will review the entries and select up to five finalists for every category. Finalists will be notified in November and receive an independent mystery shopping visit and retailers will also be subject to exit customer interviews.

The public vote opens on Friday 14 December. Those wishing to vote will be able to do so online via the Watford Observer website or by visiting their favourite town centre businesses and completing their voting cards.

Winners will be announced at a black-tie awards ceremony at Watford Colosseum on Tuesday 12th February 2019.

The Service Excellence Awards highlights and promotes the value of customer service through recognising and rewarding those providing exceptional service in the town centre.