Watford BID – Service Excellence Awards 2017 2018 Winners
Tuesday 20 February 2018
Watford Colosseum
The Watford BID Service Excellence Awards are back for the second year running, celebrating those organisations in Watford town centre that provide excellent service to their customers and clients.

From the independents and multinationals, to restaurants bars and coffee shops; from voluntary sector organisations to financial services and leisure providers, the Watford BID Service Excellence awards celebrate the excellent work businesses in these sectors and our many others do.

Service Excellence Awards 2018 finalists list

  • Sponsored by
Award categories

The Watford BID Service Excellence Awards recognise the organisations that are best in their sector at customer / client service and one individual who will be named the town’s excellent employee.

Sector Awards
Watford town centre is made up of businesses from multiple sectors. BID levy paying businesses may enter themselves in up to two sectors:

  • Banks &
  • Bar
  • Club
  • Live
  • Pub
  • Coffee
    shop &
  • Community
    & Voluntary
  • Estate
  • Hair &
  • Hotel &
  • Leisure
  • Professional Services
  • Retailer –
  • Retailer –
  • Consumer

Entrants are asked to provide information on how their organisation delivers excellent service to their clients or customers.

Finalists were scored based on a mystery shopping visit during November and a public vote in December/January. Winners were announced at the awards ceremony at Watford Colosseum on 20th February 2018.

Excellent Employee Award
Watford BID organisations entered individuals into the Excellent Employee award category. This year’s Excellent Employee is Colin Bisley from The Phone Depot on Market Street.

Entering the Awards

The Watford BID Service Excellence Awards 2019 will open for entries in the Autumn, please contact enquiries@watfordbid.co.uk to find out more information.

The awards ceremony

The Watford BID Service Excellence Awards 2018 took place at Watford Colosseum on 20 February 2018.

The 2018 awards
Photos from the event
The 2017 awards
Photos from the event
Video from the event
News archive

Winners announced in Service Excellence 2017 – 28 February 2017
Sponsors announced for town centre business awards – 21 November 2016
Finalists announced in Watford BID Service Excellence Awards 2017 – 9 November 2016
Watford BID Service Excellence awards launches – 28 October 2016

Press coverage

Watford Observer article – 3 March 2017

Watford BID
Contact us

The event organiser is:
Watford BID Ltd.
Suite 5, Kings Court, 153 High Street,
Watford, Herts, WD17 2ER
Tel: 01923 919989
Email: enquiries@watfordbid.co.uk

Watford BID: who we are
Established in April 2016, Watford Business Improvement District (BID) Ltd is an imaginative and dynamic not for profit organisation run by the businesses in Watford town centre.

Our vision is for Watford town centre to be the region’s premier centre for retail, leisure and business – a place where everyone enjoys spending time, that is well maintained with a variety of offerings; a place where businesses are thriving.

We run the town’s popular Watford For You brand, which is the one-stop-shop for anyone wishing to find out what’s happening in Watford. We are the organisation behind the town centre’s summer floral displays, the Watford Weekender event and the operator of the town’s festive lighting from 2016-2021.

For further information on entering the awards or being a sponsor, please contact Jill Farnsworth on 01923 919982 or email jill@watfordbid.co.uk